PAYMENT AND SHIPMENT

PRIVATE CUSTOMERS
We provide secure forms of payment for you as a private customer in Denmark, Finland, Norway and Sweden with card payment (Mastercard, Visa) with Swedish payment solution Billmate. 

BUSINESS CUSTOMERS
Place your order in the shop or call / email us your order. For companies that want to purchase larger volumes are opportunities for discount. Tax receipts are always sent more your order. Payment by invoice is offered to Business Customers for approved credit check.

SHIPPING COST - SWEDEN
Standard shipping cost inside Sweden is 69kr. Extra cost is added for heavy or big products. Shipping for over 1500kr is shipping free!

CUSTOMERS OUTSIDE SWEDEN
We ship our orders with DHL or Swedish Posten, always with tracking number. Your tracking number is sent by E-mail.

*For customers in Denmark, Norway and Finland: We have a fixed shipping price of only 89 SEK (kr). The order will be sent to the nearest DHL servicepoint where the customer lives. Shipping number will be sent by e-mail. Package tracking can be done on www.dhl.com.

*Customers in the rest of Europe: We have a fixed shipping price of 169 SEK (kr). The order will be sent to the nearest DHL servicepoint where the customer lives or with Swedish mail service Posten. Shipping number will be sent by e-mail. Package tracking can be done on www.dhl.com or www.posten.se

DATA STORAGE (GDPR) - SECRECY (SSL CERTIFICAT)
When buying in our online store, Fritid och Prylar Sweden saves customers name, address, e-mail and telephone number. Customers e-mail is added to our newsletter, it can be removed on our startpage under "NEWSLETTER". When you buy with Klarna, you will also save your social security number. Customer data is stored in an encrypted database and purchases in our checkout are encrypted with SSL encryption. If you wish to have your personal information deleted from our database after a purchase, please contact us by e-mail. Personal data is permanently stored to facilitate future purchases (when creating a customer account).

Customer's personal information is never disclosed to other companies or private actors, examples for advertising purposes.

WARRANTY 1 year - COMPLAINTS
With us you always have a new product in return for you against all odds with a non-working product. Our product warranty is 1 year on most of our goods. A defective product must be communicated immediately. Never send returned goods until you have talked to us. You will receive information about faulty goods should be returned.

Not collected CONSIGNMENTS
For all items not claimed, we reserve the right to charge the cost of return shipping, handling charges and handling fees (300 SEK). Interest is paid at 12% after the deadline for payment and SEK 50 in late payment fee will be added. We store the IP address of those who order from us for more ordering security.

PURCHASING AGE - 18 YEARS / KNIFE LAW
Some of our products are subject to minimum age for purchase. For blades of 18-year limit and the Batons. We check against the official population register that the client has the right age when ordering, the order will only be sent to the registered address. We ask our buyers please note that Knife Act it is illegal to carry a knife or telescopic baton in a public place, such as a square or a school (unless you wear them in the profession).

CLEARANCE SALE
We reserve the right to the products may be out of stock. The order is sent as soon as item / s are received in stock. When advance payment can you as a customer choose to wait for the goods ordered återinkommit in our stock, or to get your money refunded.

DELIVERY & TIME
We always deliver your order as quickly as possible. However, we reserve for possible delays.

TAX RATES
The prices include VAT at 25% for EU customers and no VAT for non EU customers.

SEND NO ADVANCES IN LETTER
We can not vouch for example, cash, checks and stamps sent in letters to us.

FORCE MAJEURE
We are exempt from penalty for failure to perform certain obligations under this Agreement if the failure is due to release factor as described below and circumstances prevent, hinder or delay performance. As the release factor to be considered among others. a. The authority's action or under-song, new or amended legislation, conflict, embargo, fire, flood, sabotage or accident of significant size. The force majeure includes government decisions that affect the market negatively and products, for example. restrictions in the indication, warnings, ban on sale, etc., an abnormal decline in the market.